Create a Devices User
A devices user is the account your customer uses to sign in to the LipaNet devices portal and watch the TVs and screens you have linked for them. You create the account once in your dashboard, then link one or more TVs to it. Navigate to: Sidebar → Networking → My Devices
Step 1 — Create the account
Click New account in the top right to open the create form.

A password of 4 characters is accepted. There is no minimum of 6, so short customer-friendly passwords are allowed.
Step 2 — Link a TV
You can link a TV while creating the account by entering the TV code, or later from the account itself.- Find the account in the list and press Manage.
- Enter the 4-digit TV code displayed on the screen.
- Optionally add a name, such as “Office TV”.
- Press the link button to attach the TV.
Step 3 — Give the customer the credentials
Share the username and password with your customer. They sign in on the devices portal with Sign in.
The same credentials work every time, so a single account is enough for all the screens linked to it.
Troubleshooting
If a TV does not appear after the customer has paid for it, open the account and link the TV code again. The link can be recreated at any time and does not affect the customer’s payments or balance.