Welcome to Lipanet Portal
Lipanet Portal is a full-featured ISP management platform designed for Internet Service Providers in Kenya and across Africa. It lets you manage customers, billing, networking equipment, and analytics — all from a single web dashboard.What You Can Do
Manage Customers
Add, edit, and monitor PPPoE, hotspot, and static IP customers. Track subscriptions, payments, and connectivity status in real time.
Create Internet Plans
Define PPPoE, hotspot, and static plans with speeds, data limits, validity periods, and pricing — then assign them to customers instantly.
Collect Payments
Record M-Pesa and cash payments, generate invoices, and track all transactions with full audit trails.
Monitor Your Network
Manage MikroTik routers, monitor access points, configure FUP policies, and control QoS from one place.
Send SMS Notifications
Automatically notify customers on subscription, expiry, and payment — or send bulk custom SMS campaigns.
View Analytics
Track revenue trends, customer growth, usage patterns, peak hours, and more with built-in analytics.
Who This Documentation Is For
This guide is written for ISP operators and their staff who use the Lipanet Portal web application daily. It covers every section of the portal step by step.If you are setting up Lipanet Portal for the first time, start with the Login & Access guide.
Quick Navigation
| Section | What it covers |
|---|---|
| Getting Started | Logging in, first-time setup |
| Dashboard | KPIs, live activity, quick actions |
| Customers | All customer types, adding, editing |
| Internet Plans | PPPoE, hotspot, static, vouchers |
| Networking | Routers, IP blocks, AP monitoring, FUP, QoS |
| Finance | Transactions, invoices, expenses |
| Messaging | SMS history, send, bulk |
| Analytics | Reports and advanced analytics |
| Settings | All configuration options |